1. We do not accept returns for damaged, unsealed, used products.
  2. Returns are only accepted if You have got the damaged bottle, you have got the wrong product, you decided to change the product into another.

Aroma Fero sells only original and genuine formulas.

If you receive any items which are faulty or damaged please contact us by email info@aromafero.co.uk. We will ask You to return the items within 30 days from the day courier delivery and we can either offer a refund or replacement. At the discretion of our management, we may require photographical evidence to support claims for damages.

If you wish to cancel your order please notify Aroma Fero in writing or by email within 14 days and return all goods in original condition.

If You are unsatisfied with the pheromone formula, please contact the product manufacturer more info here

Returns should be sent by your Local Post 1st or 2nd Class. (Please note we will not cover return postage costs for Special Delivery or any other courier service). Please ensure that you obtain proof of posting as items being returned are the responsibility of the customer until the items reach our offices.

Our Returns Address is:
Aroma Fero, UAB
Vanagu str. 18-1, Geleziai
LT-14168 Lithuania
Any complaints EU Commision
Aroma Fero